The WhatsApp Business API enables enterprises to build a recognizable and trustworthy profile with a green checkmark badge that confirms brand authenticity.
Make it easy for your clients to get in touch with you. To increase interaction, place buttons or QR codes at several entry points, such as your website and app, or design advertisements that link to WhatsApp.
Simple ways to have conversations. Make your messaging more customized and consistent by using templates. To make sure they stand out, provide them a variety of media possibilities.
Using fewer words to say more. To keep consumers interested, include photos, videos, audio files, contacts, site links, share contacts, and buttons in your message.
For quicker decision-making, use pre-made lists. Assist your consumers in deciding what they want to do next. While arranging an appointment, selecting nearby places, and more, use list messages to display various possibilities.
Increase conversations using pre-programmed responses. While interacting with a chatbot or a live agent, allow customers to pick among three customised reply options.
When messages are viewed, received, and sent, you will be notified. Acquire customer service agent statistics to monitor and review performance. Analyze results using Dashboards.
By clubbing with us, you will gain access to consumer assistance which works round the clock, ensuring that you receive prompt solutions to your problems.